Last Updated: September 7, 2026

Wuhan Jinsai Biotech Co., Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you visit hkrnovalix.com, contact us, request quotations or samples, submit an inquiry, place an order, interact with our advertisements, or otherwise use our products and services.

By using our website or voluntarily providing personal information to us, you acknowledge that you have read this Privacy Policy.

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1. Information We Collect

We may collect personal information directly from you, automatically through our website, or through third-party business and advertising platforms.

Information You Provide to Us

When you contact us, submit an inquiry, request a quotation or sample, download technical materials, subscribe to communications, or place an order, we may collect information such as:

• • Full name
  • Company name
  • Job title
  • Business email address
  • Telephone number
  • Country or region
  • Billing and shipping information
  • Company and business information
  • Products of interest
  • Inquiry and quotation information
  • Order and transaction information
  • Communication history
  • Information you voluntarily include in forms or correspondence

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Certain information may be necessary for us to respond to inquiries, prepare quotations, process orders, or provide requested services.

Information Collected Through Advertising Platforms

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Technical and Usage Information

When you visit our website, we or our service providers may automatically collect information such as:

• • IP address
  • Browser and device information
  • Operating system
  • Language settings
  • Referring website or URL
  • Pages viewed
  • Links or buttons clicked
  • Date and time of access
  • Approximate geographic location derived from IP address
  • Website interaction and conversion information

We use this information for website operation, security, analytics, performance measurement, and marketing effectiveness.

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2.Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may be used to operate the website, remember preferences, understand website traffic, measure advertising performance, analyze conversions, and, where permitted, create or measure advertising audiences.

We may use services provided by third parties such as LinkedIn or analytics and advertising providers.

Where required by applicable law, non-essential cookies and tracking technologies will be used only after obtaining the appropriate consent.

You may manage cookies through our cookie consent tool, where available, or through your browser settings.

Please refer to our Cookie Policy for additional information.

 

3.How We Use Your Information

We use your personal information to:

• • Respond to inquiries and quotation requests

• • Process and manage orders

• • Communicate about products and services

• • Provide OEM and ODM project support

• • Deliver samples and production orders

• • Improve our products and website

• • Provide customer support

• • Send requested catalogs or technical documents

• • Send newsletters or marketing communications (where permitted by law)

• • Detect fraud and maintain website security

• • Comply with legal and regulatory obligations

We will only use your personal information for purposes consistent with this Privacy Policy or as otherwise permitted by applicable law.

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4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

• • Your consent

• • Performance of a contract

• • Compliance with legal obligations

• • Protection of vital interests

• • Legitimate business interests that do not override your fundamental rights

Where processing is based on consent, you may withdraw your consent at any time.

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5. Marketing Communications

With your consent or where permitted by applicable law, we may send you:

• • Product updates

• • New product launches

• • Industry news

• • Promotional offers

• • Company announcements

• • Exhibition invitations

• • Educational content

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email or by contacting us directly.

Opting out of marketing communications does not affect transactional emails related to quotations, orders, invoices, or customer support.

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6. How We Share Personal Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• • Payment service providers

• • Shipping and logistics companies

• • Website hosting providers

• • Customer relationship management (CRM) systems

• • Email service providers

• • Analytics providers

• • IT support providers

• • Professional advisers such as lawyers or auditors

• • Government authorities where required by law

These third parties are required to process your information only for the purposes specified by us and in accordance with applicable data protection laws.

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7. Advertising and Analytics Partners

We may use third-party advertising and analytics technologies to measure the effectiveness of our advertising campaigns and understand how visitors interact with our website.

For example, if we use the LinkedIn Insight Tag, LinkedIn may receive certain website visit and interaction information for purposes such as campaign measurement, conversion tracking, audience insights, and permitted advertising functions.

Where applicable law provides a right to opt out of certain advertising-related processing, we will provide or honor the required mechanisms.

8. International Data Transfers

Because we conduct international business, personal information may be processed in China and in other countries where our customers, service providers, logistics partners, technology providers, or other business partners operate.

Privacy and data protection laws may differ between jurisdictions.

Where required by applicable law, we will implement legally recognized safeguards for international transfers of personal information.

 

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9. Data Retention

We retain personal information only for as long as necessary to:

• • Provide our services

• • Fulfill contractual obligations

• • Maintain business records

• • Resolve disputes

• • Comply with tax, accounting, and legal requirements

• • Protect our legal rights

When your information is no longer required, it will be securely deleted or anonymized.

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10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• • Secure servers

• • SSL encryption

• • Access controls

• • Password protection

• • Firewall protection

• • Employee confidentiality obligations

• • Regular security monitoring

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

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11. Your Privacy Rights

Depending on your location, you may have the right to:

• • Access your personal information

• • Correct inaccurate information

• • Request deletion of your information

• • Restrict or object to processing

• • Withdraw consent

• • Request data portability

• • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

We may request identity verification before responding to your request.

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12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

• • Know what personal information we collect.

• • Request deletion of personal information.

• • Correct inaccurate personal information.

• • Request access to personal information.

• • Limit the use of certain sensitive personal information where applicable.

• • Exercise your rights without discrimination.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.

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13. Children’s Privacy

Our website and services are intended for business customers and are not directed to individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take appropriate steps to delete it promptly.

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14. Third-Party Links

Our website may contain links to third-party websites or services, including social media, logistics, payment, or business platforms.

Those third parties operate under their own privacy policies and practices. We are not responsible for their independent privacy practices, security, or content.

We recommend reviewing the privacy policies of third-party services before providing personal information to them.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

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16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company: [Wuhan Jinsai Biotech Co., Ltd.]

Email: info@hkrnovalix.com

Website: https://www.hkrnovalix.com

We will make reasonable efforts to respond to your request in accordance with applicable data protection laws.